CETLA Frequently Asked Questions (FAQs)


  • How can I contact CETLA?
  • You can email us at cetlasupport@howard.edu, expect a response within 24 to 48 hours, excluding weekends and holidays.
  • Where is CETLA?
  • CETLA is located at 2301 Georgia Avenue at Wonder Plaza. Access CETLA Maps & Directions.
  • When is CETLA open?
  • CETLA's hours of operation are 9 a.m. to 5 p.m., Monday through Friday. Access the calendar for CETLA activity..
  • How do I register for Workshops?
    • 1 Please visit CETLA's website
    • 2 You will need your Bison Web ID#, which is the (8) digit code proceeded by the @ symbol, e.g. @12345678. If you have not received your Bison Web ID#, please contact your academic administrator, i.e. your Chair, Academic Dean, etc. for assistance. 
    • 3 If you do not have a Bison Web ID, ask your department chair to contact Enrollment Management. (If Enrollment Management issues a new Bison Web ID, email it to CETLA at cetlasupport@howard.edu, so that we can enter it into our system.)
    • 4 If you have a Bison Web ID, but it does not work, email CETLA at cetlasupport@howard.edu, so that we can add it to our registration database.
  • How can I access instructional support?
  • For instructional support, contact CETLA at cetlasupport@howard.edu.
  • I'm having technical difficulties with my Howard University email, Blackboard and/or Canvas.
  • For technical assistance with your email and/or Blackboard, contact Enterprise Technology Services (ETS) at helpdesk@howard.edu.